All the incentives are toward less medical care,
because the less care they give them,
the more money they make.– President Richard Nixon’s administration on Kaiser Permanente““

Kaiser Permanente is a Health Maintenance Organization (HMO).

HMOs are paid every month whether or not you receive care from the HMO’s network of healthcare providers.

Where is the money going if not to your healthcare?

Kaiser 2024 financial snapshot

$6.1 Billion

Net Income

$1.6 Billion

Marketing and Advertisment

$12.6 Million

CEO compensation (2023)

Kaiser had cash & investments worth $66.3 billion in 2024.

In just five years between 2019 and 2024 Kaiser more than doubled its Net Worth from $35 billion to $74 billion.

  1. Insist and repeat your request for the healthcare you think you need—It’s your right to ask!

  2. You don’t have to take “no” for an answer when it comes to your health.

  3. You have the right to appeal certain health coverage decisions.

  4. Appealing can be a step toward approval.

If you’re unhappy with the decisions made by Kaiser Permanente you can fight for the healthcare you feel you deserve.

Click on the links below to learn a little more about your options

  • Step 1: Internal Review

    Appealing with your health plan directly is the first step for a denied claim for coverage or payment.

  • Step 2: Independent External Review

    If your internal appeal is denied, and the appeal decision involves medical judgment or medical information, then you may request external review by an independent review organization (IRO) by sending a request to State of Hawaii DCCA, Insurance Division – External Appeals 335 Merchant St., 2nd Fl. Honolulu, HI 96813, or faxing to 808-587-5379.

Disclaimer: This website is maintained by UNITE HERE Local 5. This website is not intended to provide legal or healthcare advice. Readers with questions should consult with legal and medical professionals.

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